Keep The Customer Satisfied by Simon & Garfunkel is a folk rock song that describes the relentless pressure and exhaustion of constantly meeting demands and expectations, both professionally and personally. The lyrics express a feeling of being overwhelmed by the need to keep people happy and the toll it takes on one's well-being. Key themes include stress, fatigue, and the pursuit of approval. Particularly poignant moments in the song include the narrator's vivid depiction of feeling like he's on the brink of collapse, and the repeated sentiment of wanting to please others but feeling depleted by the effort.